CRM & Online Scheduling

Your clients are at the heart of your business. We set up the technological framework that makes it tick.

Would you like to manage your day-to-day, billing and client communications, all from a single hub? Enter Step 3 of our 12-Step Roadmap. In this step we help our clients make more people happy with our CRM and Online Scheduling software. Being organized is always half the battle.

A System To Rule Them All

Way more challenging than finding your clients is being able to keep them happy. This is when a smart and practical CRM and Online Scheduling system come into play, and all of a sudden becomes vital to the success of your business. The old school customer relationship management practices are outdated. Modern businesses adopt new technologies to optimize the system in charge of their customers’ happiness.

Your Customers Want To Feel Unique And Cared For

However, setting up a website without a smooth, easy-to-use customer service communication system makes this attempt a stressful experience for your potential customers and directly affects their purchase decision. In other words, a website that doesn’t provide quality customer service can cost you money.

The Definition Of 5-Star Customer Service

The incorporation of cutting-edge CRM technology makes the process a lot faster and automated. That’s because this technology can gather the clients’ data not just from your online platform, but also from other channels such as your direct emails, social media, live chat and others. Another bonus that comes with this system, is that it seamlessly grants your support staff access to your clients’ information and activity log, speeding up and facilitating interactions, while contributing to an agile and simple experience for everyone.

Flexibility Wins The Long Game

Adopting a new technology doesn’t always require the development of new skills, and here at CI Web Group we have experienced tech experts who possess the necessary knowledge and skill to successfully set up and integrate this kind of revolutionary software into your business.

All That Matters, In One Place

Client and online calendar management, billing, and invoicing are now effortlessly integrated into one single dashboard. Are you ready to build long-lasting relationships with a CRM solution designed exclusively for you?

Help Your Prospects Take Action Online

Keep your customers engaged with a client portal that helps them complete a booking, fill forms, pay, share files, and reschedule!

Capture Leads

The name of the online game is capturing leads that have shown real interest in your business offerings. Our CRM and Online Scheduling software allow you to install an actionable widget that obliges clients to enter their details and consequently increases customer retention and satisfaction. The result? More money in your pocket.