How to Access GBP Reviews

October 10, 2025

How to Access GBP Reviews

How to Access GBP Reviews: A Step-By-Step Guide

Step 1: Access Google Business Profile

  • Open a web browser (Google Chrome preferred).
  • Go to Google Business Profile.
  • Click the Sign In button in the top right corner.
  • Enter your Google account email and password associated with your business profile.
  • Click Next to log in.

Step 2: Navigate to Reviews

  • Once logged in, you will see your business dashboard.
  • In the left-hand menu, click on Read Reviews.
  • This will display all customer reviews left on your business profile.

Step 3: Review and Respond to Customer Reviews

  • Scroll through the list of reviews to see customer feedback.

To respond to a review, click Reply under the specific review.

Additional Tips

  • Check reviews regularly to maintain a good reputation.
  • Encourage satisfied customers to leave positive reviews.
  • Address negative reviews promptly and professionally.

By following these steps, you can effectively manage customer feedback and enhance your business’s online reputation.

Join the newsletter

Tips, trends, and tools to grow your home service business - straight to your inbox.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
want to run a free website assessment?
Get your free SEO & AI Visibility Assessment. We’ll analyze how your website performs across Google and AI search engines — uncovering SEO gaps, speed issues, and LLM visibility opportunities that impact traffic and conversions.
Launch the most advanced AI-powered technology in the home services industry. Faster load times, higher rankings, greater visibility, and more conversions.
SPEAK TO AN EXPERT