Terms and Conditions
1. General Information
1.1 CI Web Group is based in Houston, Texas, and provides web development, digital marketing, and technology services to businesses.
1.2 These Terms apply to all users of our website and services.
2. Services
2.1 Services include but are not limited to website design, development, hosting, and digital marketing. Specific details are outlined in written agreements or invoices.
2.2 We reserve the right to refuse service for legitimate reasons, such as safety concerns or non-compliance with these Terms.
3. Pricing & Payments
3.1 Prices are subject to change without notice. Quotes are valid for 30 days.
3.2 Payment is due upon completion of services unless otherwise agreed in writing.
3.3 Accepted payment methods include credit cards, checks, and bank transfers. Late payments may incur additional fees.
3.4 5 Business Days Past Due: If payment is not received within 5 business days of the due date, all AI Agents and Model Context Protocol (MCP) services will be paused. A late payment fee of 2% of the outstanding balance or $50 USD (whichever is greater) will be applied.
3.5 15 Business Days Past Due: If payment remains outstanding for 15 business days past the due date, AI Agents and MCP services will be suspended. Full reconnection will require payment of all outstanding balances, including late fees, and may incur a reconnection fee of $250 USD.
3.6 30 Business Days Past Due: If payment is not received within 30 business days of the due date, AI Agents and MCP services will be permanently disconnected, and the service agreement may be terminated. All data associated with the account may be purged, and re-engagement will require a new service agreement and setup fees.
4. Warranties & Liability
4.1 Third-party product warranties vary and are provided separately.
4.2 We are not liable for damages resulting from misuse, neglect, or unauthorized modifications.
4.3 Liability is limited to the maximum extent permitted by law.
5. Customer Responsibilities
Customers are responsible for providing accurate information, access when required, and prompt communication about issues during the service process.
6. Website Use
Content on our website is for informational purposes only and may not be copied without permission. We strive for accuracy but do not guarantee error-free content.
7. Privacy Policy
Our use of personal data is governed by our Privacy Policy.
8. Messaging Terms
- By providing your phone number, you consent to receive service-related and promotional messages.
- Message frequency may vary. Standard carrier rates may apply.
- To unsubscribe, reply STOP.
- For help, reply HELP or call +1 (877) 543-9004.
9. Governing Law
These Terms are governed by the laws of the State of Texas. Any disputes will be handled in the courts of Harris County, Texas.
10. Changes
We reserve the right to update these Terms at any time. Changes are effective upon posting to the website.
11. Contact Us
CI Web Group
- 3120 Southwest FWY
STE 101, PMB 92129
Houston, TX 77098 - Phone: +1 (877) 543-9004
- Email: Sales@ciwebgroup.com
DECISIONS BACKED BY DATA, Driven by success
FAQ
- What types of resources does CI Web Group provide?
We offer blogs, case studies, e-books, webinars, podcasts, and marketing tools designed to help home service businesses improve their websites, SEO, branding, and overall digital marketing strategy.
- Are your resources free to access?
Yes, most of our resources are free to explore. Some premium guides, templates, and workshops may require registration or be included as part of a client program.
- Who are these resources designed for?
Our resources are built for home service companies — HVAC, plumbing, electrical, roofing, pest control, garage door, solar, and more — as well as distributors and partners in the trades.
- How often do you update your resources?
We update our resources regularly to reflect new marketing trends, algorithm changes, and emerging technologies like AI, automation, and search generative experiences (SGE).
- Can I share these resources with my team?
Absolutely. Our resources are created to help owners, managers, and teams implement proven digital strategies. You’re encouraged to share them with your staff.
- How do I know which resource is right for me?
Start with our digital marketing checklist to evaluate where your business stands. From there, explore case studies for real-world results, blogs for quick tips, and webinars for deeper training.
- Do you offer personalized guidance beyond the resources?
Yes. If you’d like tailored recommendations for your business, you can book a free strategy session with our team. We’ll review your website, marketing performance, and goals to create a custom plan.
- Do your resources cover AI and automation in marketing?
Yes. We provide guides, blogs, and webinars on how to use AI and automation tools like AI CSR, chatbots, and conversion optimization to improve efficiency and customer experience.
- Can distributors and partners use these resources for their dealers?
Definitely. Many of our distributor and manufacturer partners share our resources with their dealer networks to help drive marketing success, dealer growth, and stronger sales.
- How can I stay updated when new resources are added?
You can stay in the loop by subscribing to our email newsletter, following us on social media, and subscribing to our YouTube channel. You can also join our free Just Start AI group to get notified whenever a new webinar is coming up or any recommended tools we find.