Effective Date: March 11, 2026

These Terms & Conditions ("Terms") govern your access to and use of the websites, products, and services provided by CI Web Group, Inc., Hydra OS, and getstarted.ciwebgroup.com (collectively, "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. Please read them carefully.

1. Acceptance of Terms

By accessing or using our websites or services, you affirm that you are at least 18 years old and capable of entering into a binding agreement. If you are accessing or using our services on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

2. Changes to Terms

We reserve the right to modify or update these Terms at any time. We will notify you of any material changes by posting the updated Terms on our websites with a revised effective date. Your continued use of our services after such modifications constitutes your acceptance of the revised Terms.

3. Our Services

We provide AI-enabled digital marketing services, including website development, SEO, content creation, and other related solutions (collectively, "Services"). The specific details of the Services provided to you will be outlined in a separate agreement or statement of work.

4. User Accounts

To access certain features of our Services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

5. User Responsibilities and Conduct

You agree to use our Services only for lawful purposes and in accordance with these Terms. You are prohibited from:

• Violating any applicable federal, state, local, or international law or regulation.

• Infringing upon our intellectual property rights or the rights of others.

• Engaging in any conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which may harm us or users of the Services or expose them to liability.

• Introducing viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.

• Attempting to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services, the server on which the Services are stored, or any server, computer, or database connected to the Services.

6. Client Content and Responsibility

Clients of CI Web Group, Inc. are solely responsible for all content, data, and materials they provide, upload, generate, or display through our services, including but not limited to:

• Website Content: All text, images, videos, audio, and other media on their websites.

• Legal Documents: Their own privacy policies, terms and conditions, accessibility statements, and any other legal disclosures.

• AI-Generated Content: Any content, images, logs, or other materials generated by AI tools (e.g., Hydra OS, Cortex AI). Clients are responsible for reviewing, verifying, and ensuring the accuracy, legality, and appropriateness of all AI-generated content before publication or use.

• Third-Party Scripts and Assets: Any third-party scripts, pixels, tracking technologies, or other assets implemented on their websites. Clients are responsible for ensuring proper legal disclosures and obtaining necessary consents.

• Compliance: Clients must ensure their content and data practices comply with applicable laws and regulations, including data privacy laws (CCPA, CPRA, DPDPA), intellectual property laws, and accessibility standards (ADA, WCAG).

CI Web Group, Inc. acts as a service provider and is not responsible for the content, legality, or compliance of client-provided or client-generated materials. Clients agree to indemnify and hold harmless CI Web Group, Inc. from any claims, damages, or liabilities arising from their content or non-compliance with applicable laws.

7. Intellectual Property Rights

All content, features, and functionality on our websites and Services, including text, graphics, logos, images, and software, are owned by CI Web Group, Inc., its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Disclaimers and Limitation of Liability

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

IN NO EVENT SHALL CI WEB GROUP, INC., ITS AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR DAMAGES OF ANY KIND ARISING FROM YOUR USE OR INABILITY TO USE OUR WEBSITES OR SERVICES, INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES SUCH AS LOSS OF PROFITS, DATA, BUSINESS, OR REVENUE.

Limitation of Liability for AI-Generated Content

While we strive to provide accurate and high-quality AI-generated content through Hydra OS and Cortex AI, we do not guarantee the accuracy, completeness, or usefulness of any AI-generated output. AI systems may produce inaccurate, biased, or offensive content.

CI Web Group, Inc. shall not be liable for damages or losses arising from reliance on or use of AI-generated content. Users are solely responsible for reviewing and verifying all AI-generated content before publication or use.

9. Indemnification

You agree to defend, indemnify, and hold harmless CI Web Group, Inc., its affiliates, licensors, service providers, officers, directors, employees, contractors, agents, suppliers, successors, and assigns from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of your violation of these Terms or your use of the Services.

10. Dispute Resolution: Arbitration and Class Action Waiver

Mandatory Arbitration

Any dispute arising from these Terms shall be determined by binding arbitration in Delaware before one arbitrator. The arbitration shall be administered by JAMS under its Comprehensive Arbitration Rules and Procedures.

Class Action Waiver

You and CI Web Group, Inc. agree that claims may only be brought in an individual capacity and not as part of a class action or representative proceeding.

11. Governing Law and Jurisdiction

These Terms shall be governed by the laws of the State of Delaware. Any legal action related to these Terms or the Services shall be brought exclusively in the federal or state courts located in Delaware.

12. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

13. Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement between you and CI Web Group, Inc. regarding the Services and supersede any prior agreements or understandings.

14. Contact Information

If you have any questions about these Terms, please contact us:

CI Web Group, Inc.
legal@ciwebgroup.com
877-839-1122
13710 Vintage Centre Dr
Houston TX 77069

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