As a Customer Service Representative, you’ll be the frontline connection between CI Web Group and our clients. You’ll handle inquiries, resolve issues, and ensure every customer receives timely, professional, and friendly support. Your role is critical in building trust, retention, and long‑term client satisfaction.
As an Onboarding Specialist, you’ll guide new CI Web Group clients through a smooth and successful start. You’ll coordinate kickoff processes, set expectations, gather requirements, and ensure clients feel confident, informed, and supported from day one. Your work lays the foundation for long-term client success and retention.










