Effective Date: March 11, 2026

This Privacy Policy describes how CI Web Group, Inc., Hydra OS, and getstarted.ciwebgroup.com (collectively, "we," "us," or "our") collect, use, process, and disclose your information in connection with our websites, products, and services. We are committed to protecting your privacy and handling your data in a transparent and secure manner. This policy is designed to comply with applicable U.S. federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Delaware Personal Data Privacy Act (DPDPA), and Google's OAuth consent requirements.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

• Personal Identifiable Information (PII): This includes, but is not limited to, names, email addresses, phone numbers, postal addresses, IP addresses, and unique identifiers.

• Usage Data: Information about how you access and use our websites and services, such as browser type, operating system, pages visited, time spent on pages, and referring URLs.

• Technical Data: Device information, cookies, and other tracking technologies.

• AI Interaction Data: Data generated through your interactions with our AI-powered services, including queries, inputs, and system responses.

2. How We Collect Information

We collect information through various methods, including:

• Directly from You: When you fill out forms, register for services, contact us, or interact with our AI tools.

• Automatically: Through cookies, web beacons, pixels, and other tracking technologies as you navigate our websites and use our services.

• From Third Parties: We may receive information from third-party service providers, partners, and publicly available sources.

3. Use of Your Information

We use the collected information for various purposes, including to:

• Provide, maintain, and improve our services.
• Personalize your experience and deliver tailored content.
• Analyze usage patterns and optimize website performance.
• Communicate with you, respond to inquiries, and provide customer support.
• Process transactions and send related notifications.
• Detect, prevent, and address technical issues and security incidents.
• Comply with legal obligations and enforce our terms and conditions.
• Conduct research and development to enhance our offerings.

4. Disclosure of Your Information

We may disclose your information to third parties in the following circumstances:

• Service Providers: We engage third-party service providers to perform functions on our behalf, such as hosting, data analysis, marketing, and customer support. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

• Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or to protect our rights, property, or safety, and that of our users or the public.

• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

5. Third-Party Assets and Tracking Technologies

Our websites utilize various third-party assets and tracking technologies that may collect data about your browsing activities. These include:

• Google Web Fonts: Used for displaying fonts on our websites.
• SplitType: A JavaScript library for text animation.
• jQuery: A JavaScript library for DOM manipulation.
• GSAP (GreenSock Animation Platform): A JavaScript library for high-performance animations.
• Google Tag Manager (GTM): Used to manage and deploy marketing tags (e.g., Google Analytics, Google Ads).
• Google Analytics: Collects data on website traffic and user behavior.
• Google Ads Conversion Tracking: Tracks the effectiveness of our advertising campaigns.
• Swiper.js: A JavaScript library for touch sliders.
• Iconnode: Appears to be related to Google Ads processing.
• Flock.js: A JavaScript file identified on getstarted.ciwebgroup.com, likely for analytics or tracking.
• Fontsource: Used for displaying fonts.
• Unicorn Studio: A JavaScript library for interactive elements.
• Supabase: A backend-as-a-service platform, potentially used for data storage or analytics on getstarted.ciwebgroup.com.
• CI Web Group, Inc. CDN: Our own content delivery network, which may host scripts like device-performance-check.js.
• Cortex Dynamic Optimization: A script from cortex.ciwebgroup.com for dynamic content optimization.
• Unknown Tracking Scripts: Scripts from domains like s.ksrndkehqnwntyxlhgto.com and p.ksrndkehqnwntyxlhgto.com that appear to be for tracking purposes.

These third parties may use cookies, pixels, and similar technologies to collect information about your interactions with our websites and other websites over time. This data may be used for analytics, advertising, and other purposes. We are not responsible for the privacy practices of these third parties, and we encourage you to review their respective privacy policies.

To prevent pixel lawsuits and comply with regulations like CIPA, we implement the following:

• Explicit Consent: We obtain explicit consent from users before deploying non-essential cookies and tracking technologies. This includes clear, conspicuous consent banners or pop-ups that allow users to accept, decline, or customize their cookie preferences.

• Conspicuous Terms: Our Privacy Policy and Terms & Conditions are easily accessible and conspicuous, not hidden in footers or obscure links. We ensure users are clearly notified about our data collection practices.

• Data Minimization: We strive to collect only the data necessary for the stated purposes and retain it only for as long as required.

• Regular Audits: We regularly audit our websites for third-party scripts and tracking technologies to ensure compliance and update our disclosures.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources from which it is collected, the purposes for collecting it, and the categories of third parties with whom we share it.

• Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.

• Right to Opt-Out: You have the right to opt-out of the sale or sharing of your personal information.

• Right to Correct: You have the right to request the correction of inaccurate personal information.

• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Google OAuth Consent

For services that integrate with Google APIs and require access to your Google user data, we adhere to Google's OAuth 2.0 policies and verification requirements. This includes:

• Clear Disclosure: We clearly disclose the types of Google user data we access and the purposes for which we use it.

• Limited Use: We limit our use of Google user data to the practices disclosed in this Privacy Policy and in compliance with the Google API Services User Data Policy and Limited Use requirements for restricted scopes.

• Verification: Our application undergoes Google's OAuth app verification process, especially for sensitive or restricted scopes, to ensure compliance and transparency in data handling.

• Privacy Policy Link: This Privacy Policy is linked on the OAuth consent screen of the Google API Console and is hosted within the same domain as our application's home page.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

CI Web Group, Inc.
legal@ciwebgroup.com
877-839-1122
13710 Vintage Centre Dr
Houston TX 77069

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