Accessibility Statement
Effective Date: March 11, 2026
CI Web Group, Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. This Accessibility Statement outlines our commitment and the measures we are taking to ensure our websites and services are accessible to all users, in compliance with the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG) 2.2.
1. Our Commitment
CI Web Group, Inc. is dedicated to making our websites and digital content accessible to the widest possible audience, regardless of technology or ability. We strive to conform to WCAG 2.2 Level AA standards, which are internationally recognized guidelines for web accessibility. These guidelines explain how to make web content more accessible for people with a wide array of disabilities.
2. Measures to Support Accessibility
CI Web Group, Inc. takes the following measures to ensure accessibility of our websites and services:
• Accessibility Integration: Accessibility is integrated into our development and design processes from the outset.
• Regular Audits: We conduct regular accessibility audits and testing of our websites and digital content.
• Employee Training: Our employees involved in content creation, design, and development receive ongoing training on web accessibility best practices.
• Clear Language: We strive to use clear and simple language to make content understandable.
• Keyboard Navigation: All functionalities are accessible via keyboard navigation.
• Alternative Text: We provide alternative text for all meaningful images and non-text content.
• Captions and Transcripts: Videos and audio content include captions and/or transcripts.
• Color Contrast: We ensure sufficient color contrast for text and visual elements.
• Responsive Design: Our websites are designed to be responsive and accessible across various devices and screen sizes.
• Third-Party Content: We strive to ensure that any third-party content or integrations we use also meet accessibility standards.
3. Conformance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
CI Web Group, Inc. is partially conformant with WCAG 2.2 Level AA. Partially conformant means that some parts of the content do not yet fully conform to the accessibility standard.
4. Feedback and Assistance
We welcome your feedback on the accessibility of CI Web Group, Inc. websites and services. If you encounter any accessibility barriers or have suggestions on how we can improve, please contact us:
CI Web Group, Inc.
legal@ciwebgroup.com
877-839-1122
13710 Vintage Centre Dr
Houston TX 77069
We try to respond to feedback within 2 business days and will work to address any concerns or provide alternative access to content where necessary.
5. Formal Complaints
You have the right to file a formal complaint with us if you are dissatisfied with our accessibility efforts.
Please direct formal complaints to sales@ciwebgroup.com. We will investigate all complaints and take appropriate action.
6. Future Improvements
We are continuously working to improve the accessibility of our websites and services. Our ongoing efforts include:
• Implementing new WCAG 2.2 success criteria as they become widely adopted.
• Conducting user testing with individuals with disabilities.
• Staying informed about the latest accessibility technologies and best practices.
DECISIONS BACKED BY DATA, Driven by success
FAQ
- What types of resources does CI Web Group provide?
We offer blogs, case studies, e-books, webinars, podcasts, and marketing tools designed to help home service businesses improve their websites, SEO, branding, and overall digital marketing strategy.
- Are your resources free to access?
Yes, most of our resources are free to explore. Some premium guides, templates, and workshops may require registration or be included as part of a client program.
- Who are these resources designed for?
Our resources are built for home service companies — HVAC, plumbing, electrical, roofing, pest control, garage door, solar, and more — as well as distributors and partners in the trades.
- How often do you update your resources?
We update our resources regularly to reflect new marketing trends, algorithm changes, and emerging technologies like AI, automation, and search generative experiences (SGE).
- Can I share these resources with my team?
Absolutely. Our resources are created to help owners, managers, and teams implement proven digital strategies. You’re encouraged to share them with your staff.
- How do I know which resource is right for me?
Start with our digital marketing checklist to evaluate where your business stands. From there, explore case studies for real-world results, blogs for quick tips, and webinars for deeper training.
- Do you offer personalized guidance beyond the resources?
Yes. If you’d like tailored recommendations for your business, you can book a free strategy session with our team. We’ll review your website, marketing performance, and goals to create a custom plan.
- Do your resources cover AI and automation in marketing?
Yes. We provide guides, blogs, and webinars on how to use AI and automation tools like AI CSR, chatbots, and conversion optimization to improve efficiency and customer experience.
- Can distributors and partners use these resources for their dealers?
Definitely. Many of our distributor and manufacturer partners share our resources with their dealer networks to help drive marketing success, dealer growth, and stronger sales.
- How can I stay updated when new resources are added?
You can stay in the loop by subscribing to our email newsletter, following us on social media, and subscribing to our YouTube channel. You can also join our free Just Start AI group to get notified whenever a new webinar is coming up or any recommended tools we find.