Accessibility Statement
Measures to Support Accessibility
- Accessibility is included as part of our mission.
- Accessibility is integrated into internal policies.
- Ongoing training is provided to staff.
- Accessibility goals and responsibilities are clearly defined.
- We employ formal accessibility quality assurance methods.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. WCAG defines three levels of conformance: Level A, Level AA, and Level AAA. CI Web Group is partially conformant with WCAG 2.1 Level AA. This means some parts of the website may not fully conform to accessibility standards.
Feedback
We welcome feedback on accessibility. Please contact us if you encounter barriers:
- Phone: +1 (877) 543-9004
- Email: Sales@ciwebgroup.com
- Postal Address: 3120 Southwest FWY, STE 101, PMB 92129, Houston, TX 77098
We aim to respond within 2 business days.
Technical Specifications
Accessibility of our website relies on:
- HTML
- CSS
- JavaScript
Limitations and Alternatives
Despite our best efforts, some limitations may exist:
- User-Generated Content: Some images or uploaded materials may lack text alternatives. We monitor submissions and address issues typically within 10 business days.
- Archived Documents: Older files may not meet current accessibility standards but can be provided in updated formats upon request within 3 business days.
DECISIONS BACKED BY DATA, Driven by success
FAQ
- What types of resources does CI Web Group provide?
We offer blogs, case studies, e-books, webinars, podcasts, and marketing tools designed to help home service businesses improve their websites, SEO, branding, and overall digital marketing strategy.
- Are your resources free to access?
Yes, most of our resources are free to explore. Some premium guides, templates, and workshops may require registration or be included as part of a client program.
- Who are these resources designed for?
Our resources are built for home service companies — HVAC, plumbing, electrical, roofing, pest control, garage door, solar, and more — as well as distributors and partners in the trades.
- How often do you update your resources?
We update our resources regularly to reflect new marketing trends, algorithm changes, and emerging technologies like AI, automation, and search generative experiences (SGE).
- Can I share these resources with my team?
Absolutely. Our resources are created to help owners, managers, and teams implement proven digital strategies. You’re encouraged to share them with your staff.
- How do I know which resource is right for me?
Start with our digital marketing checklist to evaluate where your business stands. From there, explore case studies for real-world results, blogs for quick tips, and webinars for deeper training.
- Do you offer personalized guidance beyond the resources?
Yes. If you’d like tailored recommendations for your business, you can book a free strategy session with our team. We’ll review your website, marketing performance, and goals to create a custom plan.
- Do your resources cover AI and automation in marketing?
Yes. We provide guides, blogs, and webinars on how to use AI and automation tools like AI CSR, chatbots, and conversion optimization to improve efficiency and customer experience.
- Can distributors and partners use these resources for their dealers?
Definitely. Many of our distributor and manufacturer partners share our resources with their dealer networks to help drive marketing success, dealer growth, and stronger sales.
- How can I stay updated when new resources are added?
You can stay in the loop by subscribing to our email newsletter, following us on social media, and subscribing to our YouTube channel. You can also join our free Just Start AI group to get notified whenever a new webinar is coming up or any recommended tools we find.