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September 22, 2025
Discovering unauthorized charges on your credit card from Facebook can be alarming. This issue is becoming more common, but there are steps you can take to address it and recover your funds.
Your first step should be to report the charges to your credit card provider. Most companies have fraud protection policies in place and can assist with reversing unauthorized transactions. Be sure to:

In addition to contacting your credit card company, it's crucial to report the unauthorized charges directly to Facebook. This helps them investigate the issue and potentially identify any security breaches. Here's how:
When reporting the issue, be sure to provide as much detail as possible, including transaction IDs, dates, and any other relevant information. Request a refund and inquire about additional account security guidance to prevent future occurrences.
If you’re a CI Web Group client experiencing issues with unauthorized charges or fraudulent ads on your Facebook account, we’re here to help.
At CI Web Group, we prioritize our clients' peace of mind. While we do not provide this service to the general public, we are fully committed to supporting our customers through challenging situations like this.
If you are a current CI Web Group client and need help with Facebook-related billing issues, please reach out to us directly. We’re here to provide the support you need and ensure your account is secure.
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