Throughout the business world, we believe no trait is more important and influential to the success of a company than practicing respectable business ethics from the inside out. At CI Web Group, we know that our integrity and trust mean everything to the growth and success of our business. That’s why we have several policies in place and reevaluate our business ethics and practices at all times.
Take a look at the key elements we have implemented into our policies here at CI Web Group. We think you will find them universal to most small businesses, including yours:
Top to bottom, our company must work to maintain trustworthiness. That means our clients should hold deep confidence in our company and its abilities. We are dedicated to the continuous proof of our reliability and quality performance. Our company culture is based on character, fairness, truth, honor, and ability. By doing our best work our company continues to flourish. In fact, we have the repeat and referral business to prove it!
Honest Service Delivery:
At CI Web Group, honesty is displayed in all areas of our company and especially when it comes to the delivery of our services. From promising only the services, pricing and timelines we can truly deliver to admitting and correcting our mistakes, our team must keep honesty at the forefront of its service delivery every day. It is much better to be honest about what you can do rather than set yourself or your team up for failure by making empty promises, which can ruin your reputation. Our team strives to honor all of our commitments and obligations and to leave every client feeling well served upon completion of each project.
Within the CI Web Group team, it is of utmost importance to keep the confidential details of our clients’ businesses private. There are many tools and resources available to maintain this aspect of your business. Make sure you cover all your bases, as one minor slip-up with confidential information can cost you greatly financially as well as ethically. We are open to signing NDA’s upon the request of any client.
Good business ethics and continuous improvement also come from keeping an open mind. This openness applies to the CEO of the company, Jennifer Bagley on down. Because we care about the success of our clients, we don’t assume we always know best. We make it our goal to personally communicate with each client and familiarize ourselves with his or her business goals in order to effectively execute their projects. We regularly ask for opinions and feedback from both clients and team members. Even in times of business disagreement, we aim to treat other opinions and ideas with professional respect and courtesy.
It is especially critical in a business that we maintain our technical integrity and duly apply our honest business ethics. Again, we have a written internal policy when it comes to the software, hardware, and any other technical resource we use for business. That means we don’t ues bootleg software, infringe on copyright laws for writing or graphics. In business, ethical technology usage is no less important than any other element we have mentioned.
Business ethics, practiced in every aspect of a company, become the foundation for a company’s overall culture, as well as their success. It’s important to think through your current policies and address all the important ethical issues within your business. Any time you can address them in writing is even better. Once you have everything in writing, then you just have to follow through and ensure that every employee in your company follows through as well. That means never looking the other way but promptly dealing with unethical matters as they arise.